Rgm168 takes every user's privacy seriously. This document transparently explains how we collect, use, store, and protect your personal information while you use our online betting platform.
Welcome to the rgm168 Privacy Policy. This document is part of our commitment to operating transparently and responsibly in handling the personal information of users on our online betting platform. rgm168 understands that privacy is not merely a legal obligation — it is the foundation of the trust you place in us.
When you register, log in, make a deposit, or simply browse rgm168.onl, you interact with our systems — carefully designed to collect only the data necessary, use it responsibly, and protect it with industry-grade security infrastructure.
This Privacy Policy applies to all rgm168 platform users — whether you access it via a desktop browser, mobile browser, or the downloadable rgm168 mobile app. It also covers all services we offer, including Sports Betting, Live Casino, Bingo, and all games in our Game Lobby.
By using the rgm168 platform, you agree to the terms set out in this Privacy Policy. If you do not agree with any part of it, please contact our team or choose not to use the platform. We encourage you to read this document carefully and keep it for your reference.
Rgm168 has never and will never sell, rent, or trade users' personal data to any third party for marketing or commercial purposes without explicit consent from the user concerned.
Rgm168 collects various categories of personal data depending on how you interact with our platform. We only collect data that is genuinely necessary to deliver our services, meet compliance obligations, and improve the overall user experience.
| Data Categories | Sample Information | Collection Methods |
|---|---|---|
| Identification Data | Full name, national ID number, date of birth, gender | Registration form, KYC process |
| Contact Data | Mobile phone number, email address | Account registration, profile settings |
| Financial Data | Bank account number, e-wallet details, transaction history | Deposit and withdrawal processing |
| Verification Data | MyKad copy, passport, KYC supporting documents | Identity verification process |
| Usage Data | Wagering history, games played, session duration | Activity on the platform is recorded automatically |
| Technical Data | IP address, device type, browser, operating system | Automatic system logs |
| Communication Data | Support chat records, emails sent to us | Interactions with the support team |
We do not collect sensitive information such as biometric data, medical records, or religious information unless required by applicable law or binding regulations.
Data collected by rgm168 is used for clear and legitimate purposes. We do not use your data beyond the scope stated here without notifying you in advance. The following are the primary purposes for which your personal data is used:
Every use of your data is based on a valid legal ground – whether contractual necessity, legal obligation, our legitimate interests, or your explicit consent, which may be withdrawn at any time.
Rgm168 does not share your personal data with any external party without a strong and legitimate reason. In certain situations, we may need to disclose your data to carefully selected third parties solely to enable us to deliver the best service to you.
All third parties we work with are required to comply with data protection standards equivalent to our own policy. rgm168 is not responsible for the privacy practices of third parties you deal with directly outside our platform.
Rgm168 has never sold or rented users' personal data to advertisers, data brokers, or any other commercial parties. Your data is not our commodity.
Protecting users' personal data is our core technical and operational priority. rgm168 continuously invests in the latest security infrastructure to ensure your information remains safe from unauthorized access, data breaches, or misuse.
While we take all reasonable security measures, no system is 100% immune to all cyber threats. We encourage users to also take an active role in securing their accounts by using strong passwords and enabling 2FA.
The rgm168 platform uses cookies and similar tracking technologies to enhance the user experience, maintain secure login sessions, and understand how users interact with our platform. Cookies are small text files stored on your device when you browse our website.
You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of the rgm168 platform. For more information on managing cookies, please refer to your browser's documentation.
Rgm168 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable law. Retention periods vary by data category and collection context.
When your data is no longer needed and no legal obligation requires its retention, rgm168 will securely delete or anonymise that data using appropriate methods.
As a user of the rgm168 platform, you have certain rights regarding your personal data. rgm168 is committed to respecting and facilitating the exercise of these rights in a practical manner and within a reasonable timeframe.
You have the right to request a copy of the personal data we hold about you and to receive a clear explanation of how it is used.
If your data is inaccurate or outdated, you have the right to request that we correct or update it promptly.
Under certain circumstances, you may request the deletion of your personal data, subject to any legal obligations binding on us.
You may request that we restrict the processing of your data in certain circumstances while we handle your other requests.
You have the right to receive the data you provided to us in a structured, machine-readable format and to have it transferred where applicable.
You may object to the processing of your data for specific purposes such as direct marketing at any time, without needing to provide a reason.
To exercise any of the above rights, please contact our privacy team via email at [email protected] by clearly stating the right you wish to exercise and your account information for identity verification purposes. We will process your request within a reasonable timeframe.
The rgm168 platform is exclusively for adult users aged 18 and above. We do not intentionally collect, process, or store any personal data from individuals under the age of 18.
All account registrations go through a strict age verification process. If we discover that personal data of an underage individual has been collected inadvertently, we will immediately take steps to delete that data and close the account in question.
If you are a parent or guardian and believe your underage child has registered an account at rgm168, please contact us immediately via our support email so we can take the appropriate action.
Rgm168 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, current legal requirements, or platform improvements. All amendments will be posted on this page along with the new effective date.
For amendments deemed material or significant that directly affect users' privacy rights, rgm168 will endeavour to provide advance notice via in-platform notifications or email to the registered address, where practicable.
Your continued use of the rgm168 platform after any amendments are published constitutes your acceptance of the updated terms. We encourage you to review this page periodically and keep a copy of the relevant version for your own reference.
If you have any questions, requests, or concerns regarding this Privacy Policy or how we handle your personal data, the rgm168 privacy team is here to help.
You can reach us through any of the available channels. Our support team operates 24 hours a day, 7 days a week in both Malay and English to ensure every enquiry receives the attention it deserves.
Dedicated privacy email: [email protected]
Six core pillars that make rgm168 the most trusted online betting platform in terms of Malaysian user data protection.
All data transmitted between your device and rgm168's servers is encrypted to the 256-bit SSL/TLS standard. Your personal and financial information is never exposed during transmission, ensuring absolute privacy at all times.
Rgm168 strictly does not sell, rent, or trade users' personal data to any external party for commercial purposes. Your data belongs entirely to you – we only use it to deliver the best service to you.
Our security monitoring system runs 24/7 without interruption to detect and address cyber threats before they impact users. Our security team responds swiftly to any identified incident.
You have full control over your personal data. From access rights to deletion, rgm168 provides straightforward and responsive mechanisms so you can exercise your privacy rights whenever you need to.
The rgm168 Privacy Policy is built on the highest international data protection standards. We continually update our practices in line with the latest legal and regulatory developments relating to user data protection.
All privacy policies and notices are written in clear, easy-to-understand Bahasa Malaysia. We believe every Malaysian user has the right to fully understand how their data is used, without having to wade through complex legal jargon.
Rgm168 offers not only 500+ top games and thrilling sports betting – we also ensure your privacy and data security are protected to the highest standard at all times. Register your free account today.